Privacy & the Racing Explained App

In the following text “The Jockey Club”, “We”, “we”, “Our” or “our” means The Jockey Club, Company registration number RC000287, and “Racing Explained app means the platform, apps, people and content used to create an interactive, mobile experience.

We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you. We comply fully with all requirements of data protection.

1. Information We Collect
Personal Information: Unless you provide information voluntarily, we will not collect any personal information about you when you visit websites or apps held on our domain. If we ask you to provide information that personally identifies you, our request to do so will be specific to support a function or service you have requested.

App Usage Information: Our server automatically collects and aggregates information about your visit to the Racing Explained, including your operating system, pages accessed on the app, and the date and time of your access. This information is not personally identifiable.

2. Use of Information We Collect
Personal Information: We use your personal information to fulfil requests you make, to respond to your email messages and to provide you with information as part of our relationship with you. We may combine the personal information that we collect from you on our website with other information that you provide to us in connection with your use of our other products and services. If you request we make contact with you via our website contact page, we will collect your name, telephone, email, and any additional information needed to fulfil your request.

Website Usage Information: We may analyse this aggregated information in an effort to optimize your experience when visiting or using the Racing Explained app.

3. Third-Party Relationships
Personal information you provide to us will not be disclosed to third parties, except in the following cases:
– We may disclose or use your personal information when we, in good faith, believe that either the law requires us to do so or such action is necessary to protect or defend our rights or property.
– We may contract service providers to perform the various functions in Section 2 above. They will not be permitted to retain or use your personal information for any other purpose.
– You have explicitly granted us permission to do so.

4. Access, Correction and Maintenance of Personal Information
We provide reasonable and practical access for you to identify inaccuracies in your personal information. To request an update, modification, or deletion of any personal information maintained by us, please email us at info@thejockeyclub.co.uk. We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.

5. Opt-Out Process
If you provide personal contact details to us, you may receive follow-up communication from us, which may include direct mail or other marketing material. At any time, you can “opt-out” of receiving direct mail and marketing material from us, by either emailing or by following the “Unsubscribe” instructions contained within the communication.

6. Links to Third-Party Websites
Websites accessed from our apps via hyperlinks or in-app links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of such third-party websites are not covered by this Policy. These sites operate their own privacy policy. We urge you to read these carefully.

7. Security of Personal Information

We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.

9. Changes to our Privacy Policy
We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.

10. Contact Us
If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with us, please contact us at: E-mail: info@thejockeyclub.co.uk

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